Direct Care > Communicating with Others
Communicating with Others
This course will help you understand how to communicate with impaired clients, individuals with Alzheimer's or memory loss, agitated people and others in your work.
Course Objective
After completing this lesson, the student will be able to:  Understand basic principles of communication; Practice verbal and non-verbal communication skills; Recognize touch as a way we communicate; Employ the ALOHA approach to communication; Respect confidentiality; Communicate effectively with the team members, clients' families, and friends; Communicate competently with impaired individuals.
Certificates
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$12.95 QTY